Marble Arch  
Marble Arch

ASI 68710   PPAI 110834

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ENGRAVING
We deep etch and flawlessly duplicate your artwork on all items. Artwork often dictates the depth of the "M.A.D. Impact Engraving." Heavier line art engrave more deeply.

SAMPLES
Engraved product samples with random logo or copy are changed at minimum quantity pricing plus shipping (no die charge).

PROOFS
Please allow 5-7 working days for a proof. Normal production time will apply after proof approval. Mailed or faxed paper proofs are no charge. A charge will apply to film proofs. All art will become the property of Marble Arch.

PRODUCT OR ART CHANGES
Any changes in product or art may require additional set up charges and/or rescheduling. See "Copy Changes" below.

COPY CHANGES
After approval of art proof, any change in art may require an additional charge. NOTE: Prior to approval of art proof, changes will be charged as below unless art or copy changes are provided. See "Art Charges" below.

ART CHARGES
Typesetting - $40.00 minimum, $40.00 per hour. 164 most-used type styles are available.
Camera Shots – i.e.: enlargements, reductions and PMT’s are $40 per 4: x 5:. Design and clean-up - $40 minimum. $45 per hour.
Paste up – See "Design and clean up"

CAMERA READY ART
Our exclusive "M.A.D. Impact Engraving" will reproduce your artwork exactly as it is shown. Photo copies, ad slicks and color separations are not acceptable. BLACK AND WHITE CAMERA READY, high resolution and clean art only. If you need help, call us or see "Art Charges"

PERSONALIZATION
For engraving, add $6.00 per monogram or $10.00 per name. Please submit camera ready art or see "Art Charges."

SECOND-SIDE ENGRAVING
There is an additional $6.00 charge per piece, for second-side engraving. The factory reserves the right to alter price on large or intricate engraving.

COLOR FILLS (MARBLE)
Broad range of colors are available for color fills. Please call for a quote. Price includes one color. Additional colors incur an extra charge of $5.00.

FULFILLMENT PROGRAMS
Are available to suit your needs.

OVERRUNS AND UNDERRUNS
Plus minus 10% is considered fulfillment of an order unless otherwise specified on the purchase order. Request O/UR (over/under runs) or ENO (exact number ordered) on all purchase orders.

CUSTOM WORK
Marble Arch
will design and manufacture any award, product that you may require. Our in-house art department maintains the capability to design to your needs. Call for more information. NOTE: Lead time on custom work will vary.

PRODUCTION
From time of proof approval, normal production lead time is 4 weeks on stock items, not including shipping. NOTE: This does not include special or custom orders or special packaging. Please contact production for estimate. Also see "Packaging"

PACKAGING
Unless indicated, all items are packaged in a standard corrugated carton that is strong enough to insure maximum safety. Items requiring presentation packaging are packed in a custom fitted gift box according to your specs. Tissue paper, custom inserts, gift wrapping, etc. are available upon request. Please call for a quote. NOTE: Customer –supplied inserts will be packaged at no charge.

SHIPPING
F.O.B. Central Indiana. Title to goods passed to purchaser at F.O.B. point

CARRIERS
We generally ship via UPS ground; next day or 2nd day for either UPS or Federal Express is available at additional cost. Common carrier (motor freight) is available for heavier or pallet shipments. Please call for quote on pallet or special shipping. All shipments are insured according to value per container.

FOREIGN SHIPMENTS
A foreign destination will incur a $75 administrative and export document fee. Foreign air will be F.O.B. Indianapolis, Indiana, USA, not including ground freight will be F.O.B. Chicago, Illinois, USA. Some shipments may ship via UPS Air. NOTE: All freight must be prepaid as well as production balances.

SHIPPING CONTAINERS
All merchandise is bulk shipped in UPS certified corrugated containers unless otherwise arranged.

DROP SHIPMENTS
For any drop shipments, please submit labels with purchase order.

SPLIT DESTINATION
For any orders with split destinations, please submit labels with purchase order. There is an additional destination charge after the first shipment. Call for quotation.

PALLETIZING
A $15 palletizing charge is required for all common carrier shipments. Special care, handling and material are used to reduce damage and manufacturer liability when shipping by motor freight. All pallets are shrink wrapped to protect from weather.

DAMAGED FREIGHT
Claims for material damaged in transit must be filed with the carrier. Please contact Marble Arch immediately so that we might expedite replacement material to you. Also see "Claims."

CLAIMS
Claims for defects or shortages must be made by the purchaser in writing within 15 days after delivery. Failure to make such a claim within the stated period shall constitute irrevocable acceptance and an admission that the material fully complies with the terms, conditions and specifications. NOTE: No returns will be accepted without prior authorization. Please request an RGA# (returned goods authorization number) and apply to packaging for clear visual identification.

GUARANTEE
All reasonable defects in workmanship will be replaces at no charge. All items are handcrafted and slight variations in size, shape and color will occur and are acceptable. Variations in the texture of the "M.A.D. Impact Engraving" will occur and are acceptable.



If you would like to place an order, please call us
at 800-241-5134 or email us at andrew@auinc.com


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